Skip to main content
All CollectionsGetting Started
How to Reach Our Customer Support Team
How to Reach Our Customer Support Team
Varun Parikh avatar
Written by Varun Parikh
Updated over 2 months ago

At Tapect, we are dedicated to providing exceptional customer service and support to ensure you have a seamless experience with our products and services. If you need assistance, our support team is ready to help. Here’s how you can reach us:

πŸ“§ Email Support

For any questions or issues, reach out to us at support@tapect.com. Send us an email, and our team will respond promptly to assist you.

πŸ“š Knowledge Base (KB)

Explore our Knowledge Base, packed with helpful guides, FAQs, and step-by-step instructions to address common queries. You can find it in the Help section of our website.

πŸ’¬ Live Chat

We’re enhancing our customer support experience with live chat on our website! Click the chat icon at the bottom right corner of the screen to connect with our team in real-time for quick assistance.

πŸ“ Contact Form

Prefer to submit your query via a form? Simply fill out the contact form on our website, and our team will get back to you as soon as possible.

πŸ“± Social Media Support

Stay connected with us on Instagram, Twitter and LinkedIn! You can also send us a direct message on these platforms for support.

πŸš€ Get the Best Support Experience

To help us resolve your issue quickly, please provide as many details as possible when reaching out. If your request is urgent, mention the urgency, and we will prioritize it accordingly.

Our support team operates during regular business hours, and we strive to respond as quickly as possible.

Thank you for choosing Tapect! We’re committed to making your experience smooth, efficient, and hassle-free. πŸ’‘βœ¨

Did this answer your question?